كانت تجربتي جميله جدا في الفندق واستمعت بالاقامة في الفندق وكانوا الموظفين والعاملين بالفندق متميزون في تقديم الخدمة وحسن الضيافه واخص بالذكر السيد بردايب الذي كان له الفضل الاساسي في جعل اقامتي ممتازه وذكرى مستحيل نسيانها
اشكر الجميع وبالاخص سيد براديب
Dear Guest I3641SEahmeds,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Rixos hotel and are delighted to read that we were able to match your expectations.
I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Best regards,
Burcak Orak General Manager
نعم المبلغ الاجمالي في الحجز مقابل الحجز ثلاث وجبات ويشمل وجبات جانبيه الحجز تم من خلال الاتصال عالفندق سرعه الحجز وتقديم الباقه للمناسبات الخاصة خدمه جيده منهم لي المناسبات المطعم الخارجي خدمهم جميل من الموظفين والموظف / محمد سعد
الموظفه / النيبالية اوجسري في تقديم الخدمه
❤️🌹
Dear guest bunaser,
Thank you very much for leaving these wonderful comments on TripAdvisor, we are delighted that you enjoyed your stay among us.
I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Best regards,
Burcak Orak
General Manager
فند راقي جدا جدا
اقدم تحيا كبرى لشباب في الاستقبال (براديب - احمد - محمود)
(و جميع الطاقم العاملين في الآمن (نورالدين و آرون
تحيا طيبه للجميع و عندكم بزيارة في القريب أنشألله للاستمتاع مراة اخر
شكرااااا
Dear guest midoua872,
Thank you very much for leaving these wonderful comments on TripAdvisor, we are delighted that you enjoyed your stay among us. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Best regards,
Burcak Orak
General Manager
زيارة سيئة جدا اخذنا غرفتين متصلات عطونا غرفتين مهملات جدا فتحنا التكييف فيه ريحة حريق خدمة زفت طلبنا مكوى طلعت خربانه قلنا ماشي طلبنا تانيه لبعد ساعه لبعتوها رغم انو مستعجله عليها الصحون بالمطعم ريحتها زنخةة بيض وكل ما اطول صحن الي بحط الاكل يطلع باستغراب 3ايام وانا اقول اول وثاني يوم صدفه لقيت شعرة في الكبه وشلتها قدام الي بيسكب وعادي ولا اي ردة فعل شكيت مرة مرتين تلات مي الدش بتنقط تنقيط المكيف مو مزبوط شفت اكثر من حدا يخانق علريسبشن فعلا تجربه وسيئة ولن اكررها ابداااا
Dear guest nourjnaidy,
Although we sincerely regret reading that your stay at our hotel fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. We were most concerned to read your remarks on the service you expérienced whilst staying among us nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Sincerely,
Burcak Orak,
General Manager
أنا جدا سعيدة كنت بالاوتيل استقبال جميل و الأكل جميل الاوتيل مناااسب جدا للعائلات ، بحر نظيف، خدمة اكتر من ممتازة ، نظافة اكثر من ممتازة ... الستاف طاقم العمل خدوم و متعاونين اشير بالذكر ( ahmad saad -front disc) معاملة استثنائية الصراحة جدا اسمتعت بالاقامة 💐💐
Dear guest Emansoufi_,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Rixos Premium Saadiyat Island hotel and are delighted to read that we were able to match your expectations. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
Thank you once again for making us your choice hotel, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Burcak Orak
General Manager
