Dear Companion17958644923

Thank you for taking the time to post your review on TripAdvisor following your visit to Park Arjaan.

I am indeed very concerned to learn of your disappointment during your stay and I would like to sincerely apologize for the shortcomings you mentioned.

Your comments have been duly analyzed and discussed with the Executive Management Team in order to duly address the issue you referred, so we can be sure that same will not reoccur in the future.

We take this opportunity to sincerely thank you for your feedback as it is mainly through our guest’s input that we can improve our standards of service and I am grateful for your contribution.

We are hoping that this will not deter you from coming back to Park Arjaan and stay with us again in the near future.

Best regards

Rabih Melhem
General Manager

Dear MAgouz1

Thank you very much for having selected Park Arjaan, Abu Dhabi for your recent stay, and for presenting us with your most valuable feedback.

First of all, we would like to thank you for your honest opinion about us. We are very sorry to learn that we have missed our opportunity to impress you whilst we had a chance to do so. Please accept my most sincere apologies for this negative experience and I do hope that we will have a chance to redeem ourselves at some stage when you decide to visit Abu Dhabi again. We will ensure to provide you with a comfortable mattress on your next visit.

Just to better clarify your comments regarding our location, although our hotel is not in the city center, we always have taxis available in front of the hotel. If you decide to honor us with a future stay at Park Arjaan, Abu Dhabi, and if you feel you need a more personalized transportation service, feel free to reach out to our Guest Service Agents at the Front Desk. They will be happy to assist you.

Best regards

Rabih Melhem
General Manager

Dear iivmvii

Thank you for having taken the time to share your feedback on TripAdvisor following your recent stay at Park Rotana.

I was pleased to see we met your expectations and the team and I look forward to your return.

Best regards

Rabih Melhem
General Manager