Dear MrAl-Ali,

We thank you for your review and appreciate your valuable feedback. We regret to hear that your stay with us was not as pleasant as we would have expected and be assured that all your points have been addressed and taken under serious consideration.

We appreciate you shared our concerns, and it is our hope that you will allow us an opportunity to serve you better in the near future.

Best regards,

Craig
General Manager
Yas Island Rotana & Centro Yas Island, Abu Dhabi

Dear Road12221454039,

Thank you for staying with us and for your great feedback.

We're delighted that you were comfortable and felt well-taken care of during your stay. Your positive comments on our facilities and service is much appreciated.

Thank you for recommending us and we look forward to your return visit!

Best regards,

Craig
General Manager
Yas Island Rotana & Centro Yas Island, Abu Dhabi