Dear Basbos77,

Thank you for choosing to stay at Yas Island Rotana and for your candid feedback!

My team and I are very sorry to hear of your less than satisfactory experience at our hotel. This is surely not the impression we aim to leave on our guests and I am sorry that this was the case. We apologize for the drawbacks you found and please be assured that your comments have been treated with utmost consideration to further enhance guests’ experience.

We truly appreciate your feedback and hope you'll consider another visit to the hotel.

Best regards,

Lut Abader
Executive Assistant Manager
Yas Island Rotana & Centro Yas Island, Abu Dhabi

Dear AL_sayali,

Thank you for choosing to stay at Yas Island Rotana and for your awesome feedback!

We are thrilled to hear you had such a great time with us. We take pride in every aspect of our facilities and services and I am glad we exceeded your expectations.

Thank you for highly recommending us and we can't wait to have you and your family back here again!

Best regards,

Lut Abader
Executive Assistant Manager
Yas Island Rotana & Centro Yas Island, Abu Dhabi

Dear Journey30812695439,

Thank you for choosing to stay at Yas Island Rotana and for your excellent feedback!

We are delighted to know that you had such a great time with us and that you enjoyed all aspects of your stay. Your kind words and flattering compliments towards the cleanliness of the hotel and excellent services are a big recognition to the team.

We look forward to seeing you again!

Best regards,

Lut Abader
Executive Assistant Manager
Yas Island Rotana & Centro Yas Island, Abu Dhabi