Dear Guest,


We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel.

Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.

We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future

Kind regards,
Bernard Dsouza
Hotel Manager

Dear 13abdullaha,

Thank you for writing your review on Trip Advisor and we are glad that you chose to stay at Park Inn Yas Island.
It is nice to note that you had an enjoyable holiday with us and we do appreciate your kind acknowledgement of the service provided by our committed staffs particularly Hazem.

Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the hotel.

Kind regards,
Bernard Dsouza
Hotel Manager

Dear Bofares_a,

Thank you for sharing your review on Trip Advisor.

It is a delight to know that you enjoyed your stay with us and we are happy that you were extremely pleased with the service of our amazing staff Mohamed. Customer care is indeed amongst one of our highest priorities and it is always rewarding to receive such appreciation.

Thank you for sharing your thoughts with us and we look forward to welcoming you back again as our guests in the hotel.

Kind regards,
Bernard Dsouza
Hotel Manager