Thank you for taking the time and effort in sharing your recent experience with us.

Rest assured that your constructive feedback was discussed with the concerned department heads for necessary feasible actions. Ensuring the comfort of our valued guests is our top priority and we always focus on providing the best experience to the top of our abilities.

Please do not hesitate to contact us should you need our assistance.

Best Regards,
Hilton Abu Dhabi Yas Island

Thank you for taking the time in posting a review of your recent stay at the Hilton Abu Dhabi Yas Island.

It is with regret to learn of your dissatisfaction on our services and facilities and for not being able to meet your expectations fully of a Hilton stay on this particular occasion. As this is not level of service we strive to achieve and provide to our valued guests, please accept our sincere apologies for the disappointment caused to you and rest assured that we have taken your comments seriously and will be used as a basis for our improvement.

We really appreciate your feedback and we hope to be able to welcome you back to our property in the near future, to give us a chance to regain your confidence in our service and facilities.

Please do not hesitate to contact us should you need our assistance with your next booking.


Best Regards,
Hilton Abu Dhabi Yas Island

Dear hason55,

Hilton Abu Dhabi Yas Island team is happy to hear you had such a wonderful experience. We’re so glad you enjoyed your stay. Thank you so much for your kind words and recommendation, we really appreciate it and we hope to welcome you again soon.


Warmest regards,
Hilton Abu Dhabi Yas Island