Dear Compass122223189622,
We thank you for your review and appreciate your valuable feedback.
We regret to hear that your stay with us was not as pleasant as we would have expected and be assured that all your points have been addressed and taken under serious consideration.
Truly appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Best regards,
Craig
General Manager
Yas Island Rotana & Centro Yas Island, Abu Dhabi