بشكل عام الفندق جيد إلى جيد جداً، ولكن الحمامات فيها ريحه سيئه، وكذلك تأخر الموظفين في حمل الشنط مما اضطررنا بحمل جميع الشنط لوحدنا. كتجربه جيده وفندق متوسط للإقامة فيه وقريب من الحدائق الترفيهية. يرجى الاهتمام باانظافه أكثر وخدمة المتعاملين كذلك
Dear Nada A,
Thank you for choosing to stay at Centro Yas Island and for your kind feedback.
It's great to read that you enjoyed your stay with us despite there being some small issues. We have noted your kind comments on items we have to improve on and on which we can certainly do better!
Thank you once again for your valuable comments and we look forward to your next visit with us.
Best regards,
Lut Abader
Executive Assistant Manager
Yas Island Rotana & Centro Yas Island, Abu Dhabi
مستوى الخدمه خمس نجوم و الترحيب كان ممتازا و المرافق الخاصه بالفندق ممتازه و خاصه استخدامنا لمرافق الروتانا ايضا
العاملون ودودين جدا و الخدمه ممتازه
الطعام جيد جدا و متميز عن غيرة
شكرا للجميع على مستوى الرقي بالتعامل
Dear USAA1,
Thank you for choosing to stay at Centro Yas Island!
We are thrilled to hear you had such a great time with us. We take pride in every aspect of our facilities and services and I am glad we exceeded your expectations.
We appreciate your fantastic evaluation of your stay experience with us and we look forward to your next visit!
Best regards,
Lut Abader
Executive Assistant Manager
Yas Island Rotana & Centro Yas Island, Abu Dhabi
كانت تجربه ممتعه لي ولعائلتي، النظافه والاهتمام كان مميز واحترافي من قبل الموظفين.
الغرف صغيره ولكن تحتوي على ماهو مطلوب.
موظفين الاستقبال كانوا رائعين، بالاضافه الي باقي مرافق الفندق المسبح والمطعم..
Dear Oops25,
Thank you for choosing to stay at Centro Yas Island and for your awesome feedback.
We are thrilled to hear you had such a great time with us. We take pride in every aspect of our facilities and services and I am glad we exceeded your expectations.
Thank you for highly recommending us and we can't wait to have you back here again!
Best regards,
Lut Abader
Executive Assistant Manager
Yas Island Rotana & Centro Yas Island, Abu Dhabi
موقع الفندق جيد جدا وتعامل الموظفون كما اعتدنا من سنترو ولاكن هذه المره كانت الاسوء بسبب قطع الكهرباء المتكرر ع مدار اليوم في أكثر من ثلاثة أيام وفي ايام الصيف
الرجاء متابعة المشكله وحلها من قبل الإدارة
Dear 729karim,
Thank you for choosing to stay at Centro Yas Island and for your feedback.
Whilst we are glad to see that you had an overall good stay with us and that you were pleased with the overall cleanliness of the hotel and the excellent hospitality of our team, we are sorry to hear that there were some hiccups. Any additional comments you could provide are highly appreciated to aid us in our quest to provide the utmost in comfort for our guests.
Thank you once again for your review and we look forward to welcoming you back to our hotel in the near future.
Best regards,
Lut Abader
Executive Assistant Manager
Yas Island Rotana & Centro Yas Island, Abu Dhabi
نرجو الاهتمام بنظافة الغرف والرقابه على عمال التنظيف لاني طلبت التنظيف وكان عبارة عن كنس فقط ودورات المياه فقط تنشيف دون الغسل ونرجو منكم تعطير الغرف وخاصة دورات المياه عمال النظافه نفسيتهم شينه وشكراً لكم
Dear f99f99,
Thank you for choosing to stay at Centro Yas Island and for your kind feedback.
Whilst I am pleased to know that you had an overall good stay with us, I do apologize for the lack of attention to the Room servicing that you observed. This has been taken up with our Housekeeping team to ensure the highest level of quality service on a consistent basis.
Thank you once again for your insights and we look forward to seeing you again!
Best regards,
Lut Abader
Executive Assistant Manager
Yas Island Rotana & Centro Yas Island, Abu Dhabi
