Dear Valued Guest,
On behalf of the colleagues and the management team of Beach Rotana, thank you for sharing a feedback about your stay with us.
I would also like to apologize for the inconvenience you may have had experienced during your stay. I have addressed the multiple issues with the team to discuss the areas we need to improve on.
We have always worked hard to maintain the high level of service to all our valued guests. Nonetheless, we appreciate your feedback as it has certainly helped us identify the areas we need to work on. Your feedback will surely help us as we strive to provide the very best service for our valued guests, such as yourself.
Thank you again for your valuable time to share your honest feedback.
Mathieu van Alphen
Beach Rotana Abu Dhabi