Dear 3bdulsalam,
On behalf of the colleagues and the management team of Beach Rotana, thank you for sharing feedback about your recent stay with us.
After going through your comments, it is easy to see that you were not satisfied during your last stay. I would imagine that you felt the appropriate attention was not there and also responsiveness to your requests. Your comments have been noted and please accept our sincere apologies for any inconvenience this may have caused you.
If there is anything else we can do for you at the moment, please do let us know.
Kind regards,
Mathieu van Alphen
General Manager
Beach Rotana
P.O. Box 45200, Abu Dhabi, U.A.E
T: 00 971 (0) 26979000 | F: 00 971 (0) 26442111 | admin.beach@rotana.com | rotana.com