Dear amr870,
Many thanks for the lovely review and for staying at our hotel. We are thrilled to know that you enjoyed our facilities ,location and the service provided by our team.Our team tries to excel everyday delivering a high level of service to meet our guests expectation.
Furthermore, we sincerely apologize for the inconvenience caused by the absence of Shattaf in your room, however it is available upon request.
We are looking forward in welcoming you again here in Sheraton Khalidiya Hotel.
With warm regards,
Sheraton Khalidiya