Dear Ali,

Thank you for sharing your positive and constructive feedback about your recent stay in Al Maha Arjaan.

We have highlighted your comments about the room ventilation and hygiene and have shared the same with the concerned departments. Nevertheless, we would like to re-assure you that we are following strict hygiene and cleaning standards in all our facilities. However, for your future visits, please feel free to inform our team on the spot and we will be more than pleased to assist and rectify where necessary.

On a positive note, we are truly proud of our renovated lobby, reception and swimming pool area and we are happy to know of your satisfaction as well.

Meantime, we look forward to welcome you back on your next stay!

Sincerely,

Sherif Madkour
General Manager