Dear Mohamed,

Greetings from Centro Capital Centre by Rotana. Thank you for your recent stay with us and for sharing your review on TripAdvisor.
We are delighted to hear that you enjoyed your stay with us. Your comments are highly appreciated to aid us in our quest to provide the utmost in comfort for our guests. We would like to thank you for giving us the opportunity to improve further our standards. We are looking forward to welcome you again soon.

Kind regards,
Chadi Nicolas
General Manager

Dear Saif,

Greetings from Centro Capital Centre by Rotana. Thank you for your recent stay with us and for sharing your review on TripAdvisor.
We sincerely regret the inconvenience that it may have caused you. Please be assured that we will look into the matter and resolve the problem.
Thank you for bringing this matter to our attention and for giving us the opportunity to improve further our standards. We do hope that you will consider us again for your future accommodation needs.

Kind regards,
Chadi Nicolas
General Manager

Dear Ali,

Greetings from Centro Capital Centre by Rotana. Thank you for your recent stay with us and for sharing your review on TripAdvisor.
We sincerely regret the inconvenience the access card may have caused you. Please be assured that we will look into the matter and resolve the problem.
Thank you for bringing this matter to our attention and for giving us the opportunity to improve further our standards. We do hope that you will consider us again for your future accommodation needs.

Kind regards,
Chadi Nicolas
General Manager