Thank you for your recent stay with us and for sharing your review.
Centro is a brand designed for business and leisure travelers seeking style, sophistication and value for money. For this reason, certain amenities and services were modified or excluded such as bellboys and room size to keep our rate affordable. This allows us to bring you the high standards of hospitality with competitive prices.
However this is not any excuse for the above highlighted, for which we do apologize. Please do feel free to write to me directly on email@example.com with any feedback you may like to share about this.
We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities.
We do hope that you will consider us again for your future accommodation needs.
Complex General Manager