المميزات:
-سعر جيد جدا بالنسبة لموقع الفندق
-حمام السباحة الرئيسي كان مغلقا
العيوب:
-لا يوجد موقف للسيارات خاص بالفندق (يلزم دفع مبلغ اضافي لصف السيارات الخارجي)
-الميني بار مغلق
-الصوت صاخب جدا داخل الغرفة بسبب البار في الأرضي
-ضعف أدوات الحمام ومساحة البانيو ضيقة جدا
-موظفة الاستقبال في الوردية المسائية كانت غير حسنة المنظر
Dear Valued Guest,
First and foremost, I would like to express my heartfelt gratitude for taking the time to share your feedback with us, and I sincerely apologize for the considerable delay in our response. Your input is invaluable, and it is through feedback like yours that we are able to recognize areas for improvement and enhance our hotel, rooms, and service to better cater to our guests' needs.
We deeply regret that your previous experience with us did not meet your expectations, and for this, I extend my most sincere apologies. We have undertaken significant changes at our hotel, including a complete renovation of our rooms and floors, as well as comprehensive training for our staff to enhance the overall guest experience.
Our team is committed to providing a warm and welcoming environment for all our guests, and we are resolute in our efforts to ensure your next visit surpasses your previous one. We understand the importance of your comfort and happiness during your stay, and we have left no stone unturned in our quest to achieve excellence.
If you would be willing to give us another opportunity to serve you, I personally guarantee that your stay will be nothing short of comfortable and exceptional. I would be delighted to handle your reservation personally, ensuring that you experience the high-quality service that so many of our guests have come to appreciate.
Please do not hesitate to reach out to me directly at mazhar.siddiqui@alainpalacehotel.com should you require any assistance in planning your return visit. We eagerly anticipate the opportunity to welcome you back and demonstrate the improvements we have made over the past few years.
Thank you once again for your feedback, and we look forward to the pleasure of hosting you at Alain Palace Hotel in the near future. Your satisfaction is our top priority, and we are dedicated to making your stay truly memorable.
Stay Safe and Best Regards,
Mazhar Siddiqui
Front Office Manager
العين بالاس من أقدم فنادق العاصمة أبوظبي بناء ، إلا أنه يبدو حديث للتجديد فى المفروشات والديكورات. يقع مباشرة على شاطئ أبوظبى بمركز المدينة أما فندق رويال ميريديان وبجوار سوفيتل وأبراج الطاقة.
أجمل ما أعجبنى حمام السباحة فى الهواء الطلق . كذلك عدد من المطاعم الأسيوية ذات الأطباق المتميزة.
يجب التدقيق عند إختيار الوجبات حيث تحنوى بعض الأطباق على الخمور أو يمكن طلب ذلك من أفراد المطعم فهم ودودين جداً كما أنهم يرتدون ملابس أسيوية حسب الأطعمة المقدمة حتى أنك تشعر أنك فى إحدى دول شرق آسيا.
الغرفة التى أقمت بها على الواجهة الخلفية للفندق لكنها تصلح لمبيت ليلة أو اقامة قصيرة.
Dear Valued Guest,
First and foremost, I would like to express my heartfelt gratitude for taking the time to share your feedback with us, and I sincerely apologize for the considerable delay in our response. Your input is invaluable, and it is through feedback like yours that we are able to recognize areas for improvement and enhance our hotel, rooms, and service to better cater to our guests' needs.
We deeply regret that your previous experience with us did not meet your expectations, and for this, I extend my most sincere apologies. We have undertaken significant changes at our hotel, including a complete renovation of our rooms and floors, as well as comprehensive training for our staff to enhance the overall guest experience.
Our team is committed to providing a warm and welcoming environment for all our guests, and we are resolute in our efforts to ensure your next visit surpasses your previous one. We understand the importance of your comfort and happiness during your stay, and we have left no stone unturned in our quest to achieve excellence.
If you would be willing to give us another opportunity to serve you, I personally guarantee that your stay will be nothing short of comfortable and exceptional. I would be delighted to handle your reservation personally, ensuring that you experience the high-quality service that so many of our guests have come to appreciate.
Please do not hesitate to reach out to me directly at mazhar.siddiqui@alainpalacehotel.com should you require any assistance in planning your return visit. We eagerly anticipate the opportunity to welcome you back and demonstrate the improvements we have made over the past few years.
Thank you once again for your feedback, and we look forward to the pleasure of hosting you at Alain Palace Hotel in the near future. Your satisfaction is our top priority, and we are dedicated to making your stay truly memorable.
Stay Safe and Best Regards,
Mazhar Siddiqui
Front Office Manager
فندق هادىء به عدد من مطاعم المتميزة وموظفين ذو خبرة ولهم ابتسامة جميله ويوجد بالفندق مساحات واسعه من حدائق الخضراء لكي تستمتع بالجو الهادئ ممتع مع العائله وبه نادي رياضي ذو امكانيات رياضه مميزه وقريب من مناطق الجبليه الشامخة تجعلك والتمتع على صعود عليها
Dear Valued Guest,
First and foremost, I would like to express my heartfelt gratitude for taking the time to share your feedback with us, and I sincerely apologize for the considerable delay in our response. Your input is invaluable, and it is through feedback like yours that we are able to recognize areas for improvement and enhance our hotel, rooms, and service to better cater to our guests' needs.
We deeply regret that your previous experience with us did not meet your expectations, and for this, I extend my most sincere apologies. We have undertaken significant changes at our hotel, including a complete renovation of our rooms and floors, as well as comprehensive training for our staff to enhance the overall guest experience.
Our team is committed to providing a warm and welcoming environment for all our guests, and we are resolute in our efforts to ensure your next visit surpasses your previous one. We understand the importance of your comfort and happiness during your stay, and we have left no stone unturned in our quest to achieve excellence.
If you would be willing to give us another opportunity to serve you, I personally guarantee that your stay will be nothing short of comfortable and exceptional. I would be delighted to handle your reservation personally, ensuring that you experience the high-quality service that so many of our guests have come to appreciate.
Please do not hesitate to reach out to me directly at mazhar.siddiqui@alainpalacehotel.com should you require any assistance in planning your return visit. We eagerly anticipate the opportunity to welcome you back and demonstrate the improvements we have made over the past few years.
Thank you once again for your feedback, and we look forward to the pleasure of hosting you at Alain Palace Hotel in the near future. Your satisfaction is our top priority, and we are dedicated to making your stay truly memorable.
Stay Safe and Best Regards,
Mazhar Siddiqui
Front Office Manager
يقع فندق العين بالاس في شارع الشيخ خليفة بن زايد في أبو ظبي، وهو فندق متوسط للإقامة في أبو ظبي. الغرف نظيفة وجيدة والخدمة جيدة وإن كانت غير فورية. الغرف ليست كبيرة جدًا والحمامات أيضًا نظيفة. الفندق به حانة متوسطة أيضًا وهي مليئة بالفتيات الأسيويات. الميني بار الموجود في الفندق أسعاره غالية جدًا، وسعر الفندق لا يساوي ما يقدمه فهو فقط فندق متوسط للإقامة في دبي.
Dear Valued Guests,
First, I want to thank you for your feedback and I am sorry that it has taken me so long to reply to your review. My sincere apologies for the delayed reply. While I wish, you had a better experience, it is only through your feedback that we can identify ways to improve our hotel, rooms and the service that we provide. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short.
We have renovated the hotel rooms and floor and also trained the staff for better guest service and experience. We endeavor to do our utmost to make our guests as comfortable and happy as possible. If you give us a chance to earn back your trust, I can assure you that your stay will be comfortable and wonderful. I would be happy to make your reservation personally and see to it that you enjoy the experience that so many of our guests have grown so fond of.
Please do return and stay again with us and contact me directly if I can be of assistance Mazhar.siddiqui@alainpalacehotel.com
Looking forward to having you with us again soon!
Stay Safe!
With all good wishes,
Mazhar Siddiqui
Front Office Manager
أقمت ليلة واحدة ضمن رحلة عمل، لم يكن الفندق خيارى حيث أن مضيفينى هم من قاموا بالحجز لذلك ليس بوسعى التعليق على السعر لأننى لا أعرف المبلغ المدفوع. يقع الفندق فى المكان الذى كان من المفترض أن أكون فيه وكانت هذه ميزة بالنسبة لى. وجدت الموظفين لطفاء ومهذبين فى التعامل، كما أن الغرفة نظيفة وملائمة الحجم. كان نظام بوفيه الخدمة الذاتية جيداً مع الإختيار المعتاد من الإفطار المطهى والكونتينينتال. كما أن الغرفة كانت مجهزة بتلفزيون شاشة مسطحة يحتوى على ثلاثين قناة؛ ولكننى وجدت قنوات قليلة جداً باللغة الإنجليزية. تحتوى الغرفة كذلك على ثلاجة صغيرة ومساحة ملائمة لخزانة الملابس. يحتوى الحمام على دش صغير وبدون حوض استحمام وهو عامةً فى حاجة إلى تجديد. وبالنظر إلى المنطقة المحيطة بالفندق، شعرت بشئ من الإحباط إذ أن أبوظبى لديها عروض أكثر من ذلك. لا أنوى الإقامة هنا مرة أخرى كما أن بار الفندق ليس بالمكان المناسب على الإطلاق لشريكك أو زوجتك حيث أنه ممتلئ بالنساء الآسيوية الباحثات عن عمل.
Dear Valued Guests,
First, I want to thank you for your feedback and I am sorry that it has taken me so long to reply to your review. My sincere apologies for the delayed reply. While I wish, you had a better experience, it is only through your feedback that we can identify ways to improve our hotel, rooms and the service that we provide. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short.
We have renovated the hotel rooms and floor and also trained the staff for better guest service and experience. We endeavor to do our utmost to make our guests as comfortable and happy as possible. If you give us a chance to earn back your trust, I can assure you that your stay will be comfortable and wonderful. I would be happy to make your reservation personally and see to it that you enjoy the experience that so many of our guests have grown so fond of.
Please do return and stay again with us and contact me directly if I can be of assistance Mazhar.siddiqui@alainpalacehotel.com
Looking forward to having you with us again soon!
Stay Safe!
With all good wishes,
Mazhar Siddiqui
Front Office Manager
