الاستقبال فى غاية الرقى خاصة من المدير المناوب الاستاذ عبدالرحمن الذى عمل على ارحاتنا طوال فترة الاقامه وتعامل طاقم العمل فى قمة الاحترام والغرفه جميله ونظيفه والاطلاله ممتاز
انا سعيد بالاقامه وسوف ازور هذا الفندق مره اخرى فى القريب العالجل
Dear valued guest,
A perfect rating is what every hotel would want to receive and we appreciate you rating us perfect! Thank you very much and we are glad to know that everything went excellent during your stay. We are excited to welcome you back soon!
With warm regards,
Osama Mostafa,
General Manager.
اقامه ممتازه و الاستقبال رائع والخدمات عاليه و المطعم مميز بمعني الكلمه و كانت تجربه رائعه و زياره مميزه و اقامه رائعه و كان تسجيل الدخول و الخروج بكل سهوله و بساطه و خدمات علي اعلي مستوي و خدمات فوق الممتازه و تم استقبالي احسن استقبال فعلا تجربه ممتازه
Dear valued guest,
It is always a pleasure to be of service to such wonderful guests as yourself. Thank you very much for your kind review of Hawthorn Suites by Wyndham Abu Dhabi! We look forward to welcome you back with us soon.
With warm regards,
Osama Mostafa,
General Manager.
شكرا لخدمه الفندق والخدمه ومتابعه خدمه العميل لإرضاءه
وشكر خاص كل الشكر للأستاذ/ عبد الرحمن لحسن استقباله ومعامله العميل والخدمه الرائعه منه مما يدل علي انه صاب ف مكان وموقعه
الشكر كل الشكر له والتقدير
Dear valued guest,
A perfect rating is what every hotel would want to receive and we appreciate you rating us perfect! Thank you very much and we are glad to know that everything went excellent during your stay. We are excited to welcome you back soon!
With warm regards,
Osama Mostafa,
General Manager.
اقامة مميزة في الفندق والفندق نظيف ومرتب ومكانه جيد ووتوفر المواقف للنزلاء والرائحه جيده وموقع الفندق مناسب واسعاره جيده وجميع الموظفين متعاونين ولكن اعجبني تعامل الاخ عبدالرحمن لانه شخص متعاون بشكل كبير ومهتم بإرضاء النزلاء .
Dear valued guest,
We are most pleased to know that you had a perfect stay experience here in Hawthorn Suites by Wyndham Abu Dhabi! We are glad to know that we have delivered a high level of service to you. Thank you for your amazing review and we look forward to welcome you back soon!
With warm regards,
Osama Mostafa,
General Manager.
١- لم تكن رائحة الغرف جيدة
٢- لايوجد مواقف سيارات
٣- خدمة الغرف بطيئة
٤- المصاعد صغيرة جدا
٥- الحمامات غير نظيفة
٦- قمت بحجز الغرفة ببلكونه ولم يقوموا بفتحها لي كان المكان مكتوم جداً
لا انصح بالحجز في هذا الفندق للمتزوجين والعوائل
Dear valued guest, Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham Abu Dhabi City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Hawthorn Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Sincerely yours,
Thomas Wernau,
General Manager.
