Dear Guest,
Thank you for bringing this to our attention. I do apologize for any inconvenience caused & i would like to review the matter directly with you. I have ensured reviewing this with my team & following our investigation, we can assure you that there was no intrusion of your privacy. None the less, our aim is to make our guests feel secure & comfortable during their stay. Please do feel free to write to me directly with any further feedback about this on arjaan.capital@rotana.com. Look forward to hear from you.
Kind regards,
Karim Nahas
Complex General Manager