Dear Smartmath,

Thank you so very much for your positive review and for visiting Ayana Spa!

We hope to always provide a great environment with professional services that exceed the guest's expectation.
Providing our guests with comfortable, relaxing accommodations is what we strive for, and it saddens us to hear that your time with us did not meet your expectations or our standards. We apologize for the issues you encountered, and we will use your comments as we work to improve our facilities and guest services. Please come see us again in the future so we can make sure you enjoy the excellent visit you deserve.

Warm regards,
Nemo Acimovic
General Manager

Dear Journey31212186413,

Thank you for being our guest and for this wonderful feedback you have taken the time to share with us.

I am delighted to hear that you have enjoyed a wonderful stay with us and very thankful for your meaningful words.

My team and I look forward to welcoming you back again in the near future.

Warm regards,
Nemo Acimovic
General Manager

Dear Valued Guest,

Thank you very much for sharing your experience on your recent visit with us, we are very proud to receive your extra kind comments. We are pleased that we have delivered a high level of service to all of you as described, and my team are highly motivated to welcome you back again in the very near future. Thank you also for your positive support of our hotel.

Warm Regards,
Nemo Acimovic
General Manager