Dear Mabualfaraj, Thank you for choosing the Biltmore Tbilisi Hotel, We are glad to see that location of the hotel was to your liking, we would like to apologize for all the inconveniences that you have experienced during your stay, let us kindly inform you that the rooms are being cleaned by housekeeping department on daily basis, in case the guests have DND sign turned on our staff is not bale to enter the room. As for the outer glass, in accordance to Georgian Law Standards, it is being cleaned systematically, however due to the high volume of rain during the spring season the glass has dirty appearance. We hope to see you return to The Biltmore Tbilisi Hotel to make great experiences and enjoy our amenities.
Best regards,
E-commerce manager.