Thank you for your short review.. Unfortunately I couldn't find a trace of stay having the same experience as the one mentioned in your review, since the information you posted is not supported by any single detail, such as your name, city, period of stay, I recommend - if you have the time - to contact me directly by email in order to better understanding your points of critisism.

Atta Aldessouky
General Manager

Dear Guest,

Thank you so much for taking the time to write your honest review in relation to your recent stay. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile.

Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

Sincerely,

Atta ELDESSOUKY
General Manage

Dear Guest,

Thank you so much for taking the time to write your honest review in relation to your recent stay. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile.

Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

Sincerely,
Hassan Fahmy
General Manage