Dear Valued Guest,
Thank you for taking the time to express your feedback regarding your stay at Concorde El Salam Hotel Cairo.
We have read with great concern your comments regarding your stay at the hotel and I am really distressed to learn that we didn't meet your expectations as this is definitely not the type of service we would like our guests to experience
We apologize for the inconvenience and please rest assured that all the mentioned issues have been communicated to the concerned departments.
We do hope to have the opportunity to host you again to improve your impression and please contact me upon your next arrival, so I will personally care about your stay.
Sakina AKKA
Guest Services Manager