Dear Guest,
Thank you for choosing Sonesta Hotel Tower & casino.
I would like to apologize for the inconvenience occurred during your stay assuring that we will use your feedback to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
Furthermore we need to have more details in order to do the proper recovery , So it will be so much appreciated to have your contact No. / Email address or if you can contact us ,
Looking forward to welcome you back some time in the coming future.
Worm regards,
Ahmed Nafad
Front Office Manager