Dear Abdulrahim,

Thank you for sharing your review. I would like to inform you that we are in the process of renovating all our rooms and suites - now most of which are renovated and please be assured that all your comments are well noted and delivered to the concerned departments. We hope to welcome you soon again.

Kind regards,
Dimitrios Zarikos
Regional Vice President and General Manager

Dear renaihb72,

Thank you for taking the time to review your most recent stay. I apologize for the delay you have experienced during your check in process, I have shared your comments with the team to investigate. Kindly note that housekeeping agents refill water everyday in the evening and any toiletries are refilled when they are halfway consumed; but if you wish to customize your preferences please send an email to contactus.caironp@fourseasons.com.

Kind regards,
Dimitrios Zarikos
Regional Vice President and General Manager