Dear renaihb72,
Thank you for taking the time to review your most recent stay. I apologize for the delay you have experienced during your check in process, I have shared your comments with the team to investigate. Kindly note that housekeeping agents refill water everyday in the evening and any toiletries are refilled when they are halfway consumed; but if you wish to customize your preferences please send an email to contactus.caironp@fourseasons.com.
Kind regards,
Dimitrios Zarikos
Regional Vice President and General Manager