Dear Mr. Amjad, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments on our hotel facilities and services. It is of utmost importance that we live up to our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Anshuman Narayan General Manager