Dear Valuable Guest,
Greetings from The Nile Ritz-Carlton, Cairo!
Thank you for taking the time to share your valuable comments. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.
Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with.
Sincerely,
Haitham El Chaar
EAM Rooms Division
The Nile Ritz-Carlton, Cairo