تجربه فوق الممتازه بجد اتبسطنا جدا انا واصداقي وانصح الجميع بزياره الفندق خدمه ممتازه وموقع ممتاز بجد اتبسطنا اووي واكيد مش هتكون اخر زياره للمكان بجد حبيت المكان كل حاجه هناك متوفره وكل حاجه هناك ممتازه انصح الجميع بزياره شكرا لجميع الستاف القائم علي هذة الخدمه الممتازه .
Dear Amr
Thank you for posting your review on TripAdvisor
We are truly Happy that your stay at Steigenberger Pyramids Hotel were satisfactory.
In our hotel we are always trying to upkeep our service and standards to meet with our valuable guest expectation, we are happy that our services and facilities were admired specially the staff services
I will make sure that the hotel staff is aware of your positive review which definitely will motivate them to never stop improving their performance so they may be rewarded with such splendid comment
Sincerely
الفندق ده مكاني المفضل كل فتره لازم اقضي فيه يومين والأصطاف متعاون والخدمه ممتازه الإداره الجديده متعاونه وفيه تتطور بيان علي مستوي الخدمه اشكرهم بجد علي هذا المشروع في المستقبل افضل بسبب المتحف المصري اشكرهم جدا
Dear Ahmed
We would like to thank you for your recent visit to Steigenberger Pyramids Hotel It was truly a pleasure to serve you. We are delighted to read that the Hotel facilities , The staff services and Hotel services were up to your expectations, as complete satisfaction is our goal, hence our non-stop attempts to develop and improve the quality of service remains our main objective to deliver the best service our guests deserve. Together as a team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit. Sincerely Inas Sultan Quality Control Manager
ذهبت انا واصحابي نقضي يومين في الفندق بقربه من من منزلي في منطقه الاهرامات وقريب من المتحف المصري وقريب من مول العرب بجد تجربه كويسه ليا انا واصحابي لانه من ترشيحي انا الاكل ممتاز الخدمه كويسه والأصطاف مبتسم ويلبي طلبتنا لازم أشكر الإداره علي هذا علي حسن المعامله
Dear Yasmin
We would like to thank you for your recent visit to Steigenberger Pyramids Hotel . It was truly a pleasure to serve you.
We are delighted to read that the Food and services were up to your expectations and you liked the Hotel Location , as complete satisfaction is our goal, hence our non-stop attempts to develop and improve the quality of service remains our main objective to deliver the best service our guests deserve.
Thank you for your comments, we highly appreciate your concern, We look forward to welcoming you again at our hotel and we hope then that we could have the Pleasure of making your stay even more enjoyable
Sincerely
Inas Sulatn
Quality Control Manager
مع أن هذه الزيارة كانت في شهر رمضان المبارك. ومن المفترض أن يكون المكان هدأ بينما يعني خدمة أفضل. ولكن ما شاهدناه هو قمة الإهمال ولا مبالاة تحت شعار اني صائم. فلو طلبت اي شيء من خدمة الغرف قد ينتهي اليوم ولم يأتي ما قد طلبته او يأتي شئ اخر.
Dear Our Guest
First of all I would like to thank you for choosing The Steigenberger Pyramids Hotel.
We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.
However we would like to extend our sincere apologies for the inconveniences that you had encountered during your stay in our hotel Regarding The room service issues , On the other hand, all your valuable comments "negative or positive" had been forwarded and discussed with all concerned to improve, review and also for immediate corrective and preventive actions to avoid re-occurrence same inconveniences.
We look forward to welcoming you once again at our hotel and we hope then that we could have the pleasure of making your stay even more enjoyable
Sincerely
Inas Sultan
Quality Control Manager
قضيت في الفندق يومين بجد يومين بعيد عن الزحمه وبعيد عن الشغل الاقامه فيه بجد ممتعه وحمامات السباحه نظيفه الإفطار على مستوى أوجه الشكد للاداره على المجهود الباند على المطعم الإيطالي ليلا ممتع اغاني متنوعه
Dear Eslam
Many thanks for sharing your extraordinary experience at Steigenberger Pyramids Hotel We are humbly proud for such recognition towards our associates, hotel facilities and service and being able to be classified as one of the best hotels you have ever tried.
Our staff put a great deal of thought and effort into caring for our guests and it is so meaningful and motivating for them to know when they have succeeded.
Once more thank you for your glowing review which will help other travelers in selecting our property for their forthcoming visits to Cairo.
It was our pleasure to have you with us, and we truly look forward to welcoming you back for forthcoming visits in Cairo.
Inas Sultan
Quality Control Manager
