Dear Mona We would like to thank you for your recent visit to Steigenberger Pyramids Hotel . It was truly a pleasure to serve you. Please let us thank you for posting your precious comment TripAdvisor website followed by and positive comment. We are delighted to read that the Food specially the Italian Restaurant , the room , The swimming pools and staff services were up to your expectations, as complete satisfaction is our goal, hence our non-stop attempts to develop and improve the quality of service remains our main objective to deliver the best service our guests deserve. Thank you for your comments, we highly appreciate your concern, We look forward to welcoming you again at our hotel and we hope then that we could have the pleasure of making your stay even more enjoyable Sincerely Inas Sulatn Quality Control Manager

Dear Amr

Thank you for posting your review on TripAdvisor
We are truly Happy that your stay at Steigenberger Pyramids Hotel were satisfactory.
In our hotel we are always trying to upkeep our service and standards to meet with our valuable guest expectation, we are happy that our services and facilities were admired specially the staff services

I will make sure that the hotel staff is aware of your positive review which definitely will motivate them to never stop improving their performance so they may be rewarded with such splendid comment
Sincerely

Dear Ahmed

We would like to thank you for your recent visit to Steigenberger Pyramids Hotel It was truly a pleasure to serve you. We are delighted to read that the Hotel facilities , The staff services and Hotel services were up to your expectations, as complete satisfaction is our goal, hence our non-stop attempts to develop and improve the quality of service remains our main objective to deliver the best service our guests deserve. Together as a team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit. Sincerely Inas Sultan Quality Control Manager