Dear our beloved guest

We would like to express our sincere appreciation for taking the time in publishing your nice review about your recent stay at Steigenberger pyramids Cairo hotel We were extremely happy to learn that you enjoyed our services and the location of the hotel. You have provided us with great motivation in our strive to continuously improve the service we offer to our respective guests.
It was our pleasure to have you with us, and we truly look forward to welcoming you back again for many visits to come.
Sincerely
Inas Sultan
Quality Control Manager

Dear Mona We would like to thank you for your recent visit to Steigenberger Pyramids Hotel . It was truly a pleasure to serve you. Please let us thank you for posting your precious comment TripAdvisor website followed by and positive comment. We are delighted to read that the Food specially the Italian Restaurant , the room , The swimming pools and staff services were up to your expectations, as complete satisfaction is our goal, hence our non-stop attempts to develop and improve the quality of service remains our main objective to deliver the best service our guests deserve. Thank you for your comments, we highly appreciate your concern, We look forward to welcoming you again at our hotel and we hope then that we could have the pleasure of making your stay even more enjoyable Sincerely Inas Sulatn Quality Control Manager

Dear Amr

Thank you for posting your review on TripAdvisor
We are truly Happy that your stay at Steigenberger Pyramids Hotel were satisfactory.
In our hotel we are always trying to upkeep our service and standards to meet with our valuable guest expectation, we are happy that our services and facilities were admired specially the staff services

I will make sure that the hotel staff is aware of your positive review which definitely will motivate them to never stop improving their performance so they may be rewarded with such splendid comment
Sincerely