تجربتي مع الفندق ده ممتازه الاهتمام بالغرف ونظافه الغرف فوق الممتاز وجود اهتمام بالخدمات والمعامله جيده جدا موقعه ممتاز قريب من الأهرامات والمطعم الشرقي جميل جدا فوق الخيال أود اشكر اداره الفندق على الخدمه الممتازه المزيد
Marriott Hotels
Algotels
الخدمه في هذا الفندق خدمه ممتازه. أود اشكر اداره الفندق والعاملين ف المطعم الايطالي علي حسن استقبالهم وتعاملهم الراقي .إقامتي في الفندق كانت روعه حيث الاستمتاع بالهدوء والراحة النفسية بعيد عن الضوضاء والاستمتاع بمنظر الاهرامات
Dear Aya
We would like to thank you for your recent visit to Steigenberger Pyramids Cairo Hotel . It was truly a pleasure to serve you. Thank you for your comments, we highly appreciate your concern, we are happy that you liked our services and reception ,We look forward to welcoming you again at our hotel and we hope then that we could have the pleasure of making your stay even more enjoyable Sincerely Inas Sulatn Quality Control Manager
فندق جنيل جدا مساوي الافطار ممتاز مطل علي الاهرامانت والمتحف نسالعشاء علي حمام السباحة علي الطعم الايطالي ممتاز مستوي ممتاز والالشرقي ممتاز علي الأغالغرفه نظيفه اشيد من الجهد المبزولالاداره اكيد هرجع تاني
Dear Guest
We would like to thank you for your recent visit to steignberger Pyramids Cairo Hotel . It was truly a pleasure to serve you. Thank you for your comments, we highly appreciate your concern, we are happy that you liked our services and reception ,We look forward to welcoming you again at our hotel and we hope then that we could have the pleasure of making your stay even more enjoyable Sincerely Inas Sulatn Quality Control Manager
فندق ليه منظر جميل ولكن خدمه سيءه واسلوب في تعامل
و سيء جدا وانا لا انصح بالزيارة تماما لو حتي لو لزيارة قصيره بسبب سوء الخدمه و المعامله و عدم الاهتمام بالزائرين و
سوء المشروبات و عدم نضافه الاكواب .. نرجو ان تتحسن الخدمه لاحقا
ضيفنا العزيز
نشكركم علي اختياركم فندق شتايجنبرجرالهرم
كما نود ان نشكركم علي الملاحظات التي تبدونها حيث انها تساعدنا علي تطوير خدماتنا لتتناسب مع متطلبات نزلائنا ونحن اذ يسعدنا رضاؤكم عن الاقامة و الخدمات المقدمة من الفندق
ناسف لعدم رضاؤكم عن بعض خدماتنا نعدكم بتطويرها و تحسينها و تلافي الاخطاء حتي نحظى برضاكم دائما. نمتني ان نحظى بزيارتكم لنا مرة اخري . و لكم وافر التحية. ايناس سلطان مدير الجودة
تان
ي زياره ليا في الفندق احببته حدا من مستوي النظافه ومستوي تعامل الاصطاف مستوي الافطار كويس المطعم الايطالي ممتاز من مستوي خدمه اشكر مدير المطعم الايطالي علي المهنيع في التعانمل مستوي الاكل ممتاز في المطعم الايطالي شمر الاداره المخترمه
Dear Roam
We would like to thank you for your recent visit to Steigenberger Pyramids Hotel . It was truly a pleasure to serve you.
We are delighted to read that the cleanliness , the staff attitude , the Italian restaurant ,and services were up to your expectations as well as that you liked the emergency handling of our on duty staff regarding your belongings which you forgot in the safe box, as complete satisfaction is our goal, hence our non-stop attempts to develop and improve the quality of service remains our main objective to deliver the best service our guests deserve.
Thank you for your comments, we highly appreciate your concern, I have made note of that the issues you have raised and please be assured that there were been thoroughly discussed with the concerned departments in order to be able to correct and improve the provided services to meet expectations to our valuable guest such as yourself.
We look forward to welcoming you again at our hotel and we hope then that we could have the Pleasure of making your stay even more enjoyable
Sincerely
Inas Sulatn
Quality Control Manager
اقامتى فى الفندق ممتازه موقع ممتاز قريب جداا من الخدمات الفندقيه امام المتحف المصرى واشعر بالفخر والسعاده ان هذه النوعيه من الخدمات الفندقيه والخدميه موجوده ف بلدى الحبيبه مصر وادعو كل من لم تتح به الفرصه ف زياره هذه الاماكن بزيارتها لانها بجدتحفه وعمار يا مصر بلد الاستقرار والجمال
Dear Ahmed
We would like to thank you for your recent visit to Steigenberger Pyramids Hotel . It was truly a pleasure to serve you.
We are delighted to read that the accommodation and services were up to your expectations, as complete satisfaction is our goal, hence our non-stop attempts to develop and improve the quality of service remains our main objective to deliver the best service our guests deserve.
Thank you for your comments, we highly appreciate your concern, I have made note of that the issues you have raised and please be assured that there were been thoroughly discussed with the concerned departments in order to be able to correct and improve the provided services to meet expectations to our valuable guest such as yourself.
We look forward to welcoming you again at our hotel and we hope then that we could have the Pleasure of making your stay even more enjoyable
Sincerely
Inas Sulatn
Quality Control Manager
