Dear Mostafa
We would like to thank you for your recent visit to Steigenberger Pyramids Hotel . It was truly a pleasure to serve you.

We are delighted to read that the accommodation and services were up to your expectations, as complete satisfaction is our goal, hence our non-stop attempts to develop and improve the quality of service remains our main objective to deliver the best service our guests deserve.

Thank you for your comments, we highly appreciate your concern, I have made note of that the issues you have raised and please be assured that there were been thoroughly discussed with the concerned departments in order to be able to correct and improve the provided services to meet expectations to our valuable guest such as yourself.

We look forward to welcoming you again at our hotel and we hope then that we could have the Pleasure of making your stay even more enjoyable

Sincerely

Inas Sulatn

Quality Control Manager

Dear Shrouk

We would like to thank you for your recent visit to Steigenberger Pyramids Cairo Hotel . It was truly a pleasure to serve you. Thank you for your comments, we highly appreciate your concern, we are happy that you liked our services and reception ,We look forward to welcoming you again at our hotel and we hope then that we could have the pleasure of making your stay even more enjoyable Sincerely Inas Sulatn Quality Control Manager

Dear Aya
We would like to thank you for your recent visit to Steigenberger Pyramids Cairo Hotel . It was truly a pleasure to serve you. Thank you for your comments, we highly appreciate your concern, we are happy that you liked our services and reception ,We look forward to welcoming you again at our hotel and we hope then that we could have the pleasure of making your stay even more enjoyable Sincerely Inas Sulatn Quality Control Manager