Dear Saeed S,
Thank you for taking the time to write us a review. After the investigation we understand that you had a chat with our manger and you complained about the door lock and doctor fees as follows we fixed the lock and we did a 50% discount on the doctor fees. Regarding the issues you mentioned above we have forwarded your reviews to the concerned departments and please rest assured that we are continuously working as a team to provide flawless service and great experiences for our guests at our hotel.