Dear Mohamed,

Thank you very much for sharing with us your recent experience at Hilton Luxor Resort & Spa thru the tripadvisor site. I am very honored that you have chosen our hotel for your precious holiday time. It is my utmost pleasure to read that we exceeded your high expectations.

Many thanks for taking the time to advise us that our personalized service was up to your entire satisfaction. I shared your compliments with our team members in particular with the chef Ayman and F&B Manager and rest assured they are extremely pleased.


I look forward to welcoming you soon again at the Hilton Luxor Resort & Spa, your "Home away from Home", in Egypt.

Kind Regards,

Florian Gruhl
General Manager

Dear Valued Guest,

Sunny greetings from the Hilton Luxor Resort & Spa, your “Home away from Home”, in Egypt.

Thank you very much for taking the time to share with us your great experience at our resort via tripadvisor site.

I am very proud to know that our facilities and services have exceeded your high expectations.

Your remark about the restaurant choices has been forwarded to the concerned departments to make sure to take the proper actions.

Thank you once again and we are looking forward to welcoming you soon again to our sunny resort.

Yours sincerely,

Florian Gruhl
General manager

Dear Valued Guest,

Greetings from Hilton Luxor Resort & Spa….

Thank you indeed for your kind comments on TripAdvisor site about your recent stay with us and it was our honor to have you as our guest.

I am very proud to read that the service & facilities at our resort exceeded your expectations.

Your feedback about the team members has been conveyed to them in particular with Maviey and they are so happy to know that their efforts have ended up to your entire satisfaction.

Looking forward to welcoming you again to “your home away from home”, in Egypt.

Kind regards,


Florian Gruhl
General Manager