Dear Guest
Thank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your expectations. Please rest assured that we are acting appropriately to address the comments mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future, looking forward to welcoming you back again at our hotel Iberotel Luxor.
Thank you, once again, for your visit to our hotel, and your valued feedback.
Kind regards
Mohamed Hassan
General Manager