Dear Alalshaikh-t
We are delighted to hear that you enjoyed our facilities and services during your stay and found our apartment and staff to be excellent. We have shared your kind comments with our team. We have however noted your feedback with regards to their English communication skill which we will continue to provide training to help them to improve. For this, I sincerely do apologize.
We thank you once again for your support and we hope to welcome you back in the near future.
Warmest Regards
Bernard Siew