Dear Majed A,

Thank you very much for taking some of your precious time to complete your review of our hotel on TripAdvisor.

It is a real pleasure to know that you had an enjoyable stay and that our hotel’s location which is indeed strategically located with easy access to Central Business District, Soekarno-Hatta International Airport and adjacent to the Award Winning Central Park Mall & its restaurants has benefited you. It is pleasing to read that you have been impressed by the hotel interior design and the level of service from our Team. I will share your kind message with them, which I believe will add to their motivation to serve our guests even better and eagerly strive for excellence. Breakfast matters a lot to us and I am glad to know you’ve enjoyed it to the most.

I would like to sincerely apologize for the inconvenience you have encountered about the hotel’s policy for guests bringing electric heater since it is available in every room. The restriction is applied as a safety reason since electrical equipment from different countries has different electrical capacity.

I have also taken good note of your feedback about the personal inspection guests undergo when entering the hotel which is done as our effort to provide the maximum level of safety and security for the benefits of our guests. I wish to apologize if this procedure has somehow discomforted you.

Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Pullman Jakarta Central Park.

Yours Sincerely,

Dominique A. Albero
General Manager

Dear Eng-Adel,

Thank you very much for taking some of your precious time to complete your review with 5/5s of our Hotel on TripAdvisor.

It is a real pleasure to know that you have enjoyed your stay at our hotel and have recommended us to be the accommodation suits for business and shopping trips. Our hotel is indeed strategically located with easy access to Central Business District, Soekarno-Hatta International Airport, and adjacent to the Award Winning Central Park Mall, Tribeca Park and its restaurants

I am thrilled to learn that you have been impressed by the service level of our Team and praised our distinctive furniture, gorgeous bathroom that comes with a rain shower and the minibar equipment in the room.

Having a raw-industrial pop art interior design concept has made our hotel to adapt to a modern, contemporary and dynamic style with artwork located in the entire premises

It is with regret that the comfort of our Guestroom has not entirely met your expectation and please accept our sincere apologize for this inconvenience.

At Pullman Jakarta Central Park, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us.

Thank you very much again for sharing your experience on TripAdvisor and we look forward to welcoming you again soon at Pullman Jakarta Central Park.

Yours Sincerely,

Dominique A. Albero
General Manager