Dear Mr Asdhassan,

Greetings from Grand Mercure Jakarta Harmoni and thank you very much for sharing your feedback through TripAdvisor,

In addition we are all looking forward to welcome you back to the Grand Mercure Jakarta Harmoni, meanwhile my team and I wish you a relaxing week ahead!


Best Regards,

Rulvastina Randy
General Manager

Dear Mr Hatimnaji,

Warm Greetings from Grand Mercure Jakarta Harmoni.

Thank you for your feedback which posted and shared to the TripAdvisor readers. It is a pleasure for us to hear that our guests are satisfied with our products and our service levels.

For your information Blue Bird taxi are public transportation with meter, so you don't have to worry to enjoying the city.

We look forward to welcoming you again in our hotel.


Best Regards,

Rulvastina Randy
General Manager

Dear Mr/Mrs. Waleed-TM

Thank you for your review through TripAdvisor reader.

Thank your for taking the time to comment and review our hotel. I am glad to see that you had a pleasant stay with us even if you experienced some minor glitches. It will be my pleasure to welcome you again at Grand Mercure Jakarta Harmoni for a more enjoyable and rewarding stay.

Best Regards,

Rulvastina Randy
General Manager