Dear Ng B,
Greetings from Novotel Jakarta Gajah Mada
Thank you for taking the time to write a review regarding your recent stay at Novotel Jakarta Gajah Mada.
I am pleased to learn that you were happy with the room, the bed, the designs, and services provided by our associate, Mr. Wendy. I will be pleased to share your review with the rest of the team, especially Mr. Wendy. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Once again, our deepest appreciation for your positive review. It is our hope to welcome you back to Novotel Jakarta Gajah Mada in the near future.
Sincerely Yours,
Christiaan JONES
General Manager