Greetings from the DoubleTree by Hilton Jakarta-Diponegoro and thank you very much for sharing your feedback. We value your feedback as it helps us to focus on what is important to our guests.
I have taken note of your feedback, and shared them with the Team, to look into those and work on them to give our guest a better experience. An experience which you would expect from a DoubleTree. Please be informed that we also provide the 24-hours taxi service. Should you need any assistance for accommodation arrangement, please let our Concierge know and we will happy to assist.
We are looking forward to welcome you back during your next trip to DoubleTree Jakarta.