Dear Mr. Owen,
Warmest Greetings from Aston Rasuna

Thank you very much for taking the time to share this wonderful and detailed review on TripAdvisor. We were very pleased to read your feedback, as you had a wonderful stay with us which supported by our spacious room and the staff service.
We have passed your compliments on to our team, especially that mentioned by name. They send their best regards and we do hope we can maintain our performance to all guest.
Have a pleasant day and look forward to welcoming you back soon.

Warm regards,

Andi Gevika Rizki
General Manager

Dear Mr. THAMER9
Warmest Greetings from Aston Rasuna

Thank you for choosing our hotel as your accommodation in Jakarta. We would like to apologize for the experience you had during your recent stay. We would like to inform you that we are making some improvements for our rooms that will help us to meet
guest expectations better. We do hope this does not deter you from staying with us again on your next trip.

We look forward to welcoming you back soon with our updated performance.

Warm regards,

Andi Gevika Rizki
General Manager

Dear Mr. Qasim,
Warmest Greetings from Aston Rasuna

We would like to express our gratitude to you for choosing Aston Rasuna for your stay in Jakarta. Thank you for writing your review on TripAdvisor and assessing our hotel management as “excellent”. We are all very grateful to know that you had a pleasant stay with us and liked our Hotel and the team.
Our staff send their best regards and we all look forward to welcoming you again in the near future.

Warm regards,

Andi Gevika Rizki
General Manager