Dear Valued Guest,

Thank you for taking the time to write a review of your experience on Tripadvisor.

On behalf of HARRIS Hotel Tebet Jakarta management, I would like to apologize for the inconvenient situation during your stay. We are sorry that our standards of service have not been up to expectation.

Please kindly be informed that the Management of HARRIS Hotel Tebet Jakarta is aware that all the points mentioned can cause a lot of inconvenience to you. Your precious reviews have been taken seriously to help us provide better services.

Once again, please accept our sincere apologies for the inconvenience caused.

Your kind attention and understanding is highly appreciated. We do hope that you will give us another chance in the future to serve you better.

Best regards,
Martha W Thomas Meyer
Marketing Communication