Dear our valued guest,

Thank you very much for sparing the time and sharing your comment at our hotel trip advior page.

Please accept our sincere apologies for any inconvenience that caused you during your stay. We regret that we have not managed to exceed your expectations which is not the normal manner that we as Hilton Alexandria Corniche usually offer.

We look forward to welcoming you back at your soonest where we guarantee that you will not experience any of the negative points which you mentioned and we will make it right for you.

Sincerely,

Mariana Shukry
Personal Assistant to GM

Dear our valued Guest,
Thank you very much for sparing the time and sharing your comment at our hotel trip advisor page.

Your feedback is very much beneficial for us because it shows us our areas of improvement and the point of view and satisfaction level of our guests in which we try our utmost efforts to exceed his expecations.

Looking forward to welcoming you back at your soonest for another enjoyable and pelasant stay with us.

Sincerely,

Mariana Shukry
Personal Assistant to GM

Dear Osama,

Thank you very much for sparing the time and sharing your comment at our hotel trip advisor page.

Please accept our sincere apologise for any inconvenience that caused you during your stay. Allow me that we have addressed all your negative impact to our concerned head of departments for their prompt action in eliminating such occurrences of this sort in the future.

Please reset assured that in your next visit, you will experience the true value of a 5 star hotel.

Looking forward to welcoming you back at your soonest.

Sincerely,.

Mariana Shukry
Personal Assistant to GM