Dear Guest,
Thank you for choosing Royal TOLIP Hotel and for sharing your feedback.
It was a pleasure to have you as our guests at TOLIP Royal Hotel, we are sorry to hear that your experience on this occasion was not up to your expectations.
If you wish to discuss your comments in further details, please feel free to email me directly at grm@tolipalexandria.com
Thank you for your time and we sincerely apologies for any inconvenience caused.
Best Regards,
Hotel Administration.