Dear Guest,
Thank you much for rating us. We apologize if our service did not match your prospect. As customer satisfaction remains our top priority, we apologize for the inconvenience experienced. Your comments have been shared with the team and will be used for coaching and training our employees.
Please share your detailed feedback with us and we remain committed to our Yes I CAN service philosophy which is reflected in the positive attitude and professional approach our team members display every day, every time, everywhere.
We look forward to the opportunity of welcoming you back in the future.

Regards,
Bassam Abu Laban,
Cluster General Manager

Dear Guest,
Thank you much for rating us. We apologize if our service did not match your prospect. As customer satisfaction remains our top priority, we apologize for the inconvenience experienced. Your comments have been shared with the team and will be used for coaching and training our employees.
Please share your detailed feedback with us and we remain committed to our Yes I CAN service philosophy which is reflected in the positive attitude and professional approach our team members display every day, every time, everywhere.
We look forward to the opportunity of welcoming you back in the future.

Regards,
Bassam Abu Laban,
Cluster General Manager

الضيف العزيز،
شكراً جزيلاً لتقييمك لنا. سنشارك تعليقاتك مع الفريق الذي سيسعد بقراءة كلماتك التشجيعية. نحن سعداء للغاية لأنك استمتعت بالإقامة معنا ونأمل أن نراك مرة أخرى قريبًا.
نحن نقدّر رأيك وسنظل ملتزمين بفلسفة خدمة ”نعم أستطيع“ التي تنعكس في الموقف الإيجابي والنهج المهني الذي يقدمه أعضاء الفريق كل يوم وفي كل مرة وفي كل مكان.

مع تحياتي،
بسام أبو لبن
المدير العام