اقامة جيدة واستقبال طيب وخدمة حسنة وإفطار انتركونتننتال جيد يحتاج الشيف معرفة المزيد من الأطباق العالمية في الفطور
ولكن كانت المشكلة في العزل الصوتي للأبواب سواء باب الغرفة حيث تسمع ضجيج الأطفال في الطرقة الخارجية وكذلك الباب الفاصل بين الغرف غير عازل للصوت مما أثر على راحتنا أثناء النوم وسماعنا لجيراننا يتكلمون في الليل وهو ما يثير القلق والتوتر
Dear Abdullah,
Greetings from Centro Salama Jeddah.
Thank you for taking time on completing the survey and we appreciated your additional feedback about the hotel staff and our services.
Through your comments we will understand more the expectations of our valued guests to further improve our facilities and services. We have noted your concerns and we are sorry for any inconvenience caused.
Once again, we would like to thank you for sharing this matter with us.
Regards,
Centro Salama Jeddah Management
الموظف راكان اثناء تسجيل الدخول انسان للاسف غير صادق كل شوي يعطيني سعر للغرفه اما الموظف علي فقد طلبت سرير اضافي وتم ارسال العامل بجهاز نقاط البيع الي باب الغرفه وهذا غير منطقي للاسف تجربه سيئه في هذا الفندق وقد تم اخذ مني مبلغ الافطار ولم افطر بالمطعم
Dear Ali,
Thank you for having taken the time to post your feedback on our guest survey following your recent stay at Centro Salama Jeddah. It was indeed a great pleasure to have you as our guest.
We were most concerned and disappointed to learn about the dissatisfaction you experienced.
First and foremost, please allow us to extend our sincere apologies for any inconvenience caused. Rest assured that all of your valuable feedback will be communicated to the concerned department heads to look into and make sure that it will not be repeated in the future.
We look forward to welcoming you once again and assure you of our best attention and services at all times.
Regards,
Centro Salama Jeddah Management
انصح بالسكن في فندق سنترو فهو يحقق كل طلبات اي سائح نظافة تعامل راقي مواقف سيارات ذات تصميم هندسي رائع افطار في قمة الروعة وموظفين الاستقبال ممتازين وخدمات الغرف متجاوبين ويقدمون خدمة سريعة لي تجارب كبيرة في فنادق عالمية اعتقد ان هذا الفندق علامة فارقة في السفر
Dear Haz,
Greetings from Centro Salama Jeddah.
We are pleased to know that you enjoyed your recent stay with us. It was indeed a pleasure to have you as our guest.
We do all we can to ensure our guests' comfort and enjoyment during their stay, and we're glad that we seem to have achieved that with you.
We wish you well and we look forward to welcoming you back again in the near future.
Regards,
Centro Salama Jeddah Management
مناسب للعوائل
موقع مناسب
موظفي الاستقبال ممتازين
الغرف صغيرة نوعا ما
النظافة جيدة
حسن تعامل العمال والموظفين في الفندق
الإفطار متوسط.. يحتاج بعض التنوع في المأكولات والمشروبات
سرعة استجابة خدمة الغرف متوسطة
Dear Khalid,
Greetings from Centro Salama Jeddah.
Thank you very much for sharing your feedback with us and your kind compliments will be passed down to the team who will be happy to hear from you. It was a pleasure having you here with us.
We are sincerely pleased to know that you were overwhelmed by the comfort of our rooms, the great service you perceived during your stay with us.
Your comments are really great reward for our teams who endeavor every day to offer to our customers a perfect moment of well-being.
We genuinely hope to have the opportunity of welcoming you again soon.
Regards,
Centro Salama Jeddah Management
نظيف ومريح والعاملين متعاونين وجميع مرافق الفندق جميله وذات طابع عصري وكذلك يوجد بها خدمة الدخول بالكرت كالنادي الصحي والمواقف
ومواقف السيارات قريبه وامنه و الغرفه واسعه والاطلاله جدا مناسبه
سوف انصح به جميع الاصدقاء
Dear Valued Guest,
Thank you for having taken the time to share your experience with us. We're also pleased that our amenities and services accommodated you perfectly and your kind compliments will be passed down to the team who will be happy to hear from you.
It’s a pleasure to learn you had a wonderful stay with us and that we were able to provide a memorable experience for you. Thank you very much for choosing Centro Salama Jeddah.
Regards,
Centro Salama Jeddah Management
