غرف توقعتها اكبر وافضل من الموجود كرسي واحد وغير جيد لحاف السرير ممتاز ذو جودة عاليه سرير ضيق السعر مقابل المال عالي ممكن لي زيارة اخرى اذا انخفضت الاسعار اللوبي جميل والخدمة على مدار الساعة المواقف قليلهالمزيد
CrownePlaza.com
StayForLong
StayForLongStayForLong
eDreams
ZenHotels.comBooking.com
eDreams
Lol.travel
Priceline
- الفندق مناسب ويوفّر مواقف سيارات واسعة ومطعم إفطار جيد.
- الغرف مناسبة إلى حدّ ما.
- موظفي الاستقبال بحاجة لمزيد من التطوير.
- الدخول للمواقف يتطلب إفادة الحارس في كل مرة، وأرى ذلك غير مناسب، فلو تم استبداله بتسجيل لوحة السيارة للمرة الأولى والاكتفاء بذلك.
Dear Hamad,
Thank you for taking the time to write and share your experience during your recent stay with us. It was indeed a great pleasure to have you as our guest.
We were most concerned and disappointed to learn about the dissatisfaction you experienced.
First and foremost, please allow us to extend my sincere apologies for any inconvenience caused. We have noted your comments and this matter have been discussed with the managers concerned and appropriate and corrective measures have been taken without delay.
We look forward to welcoming you once again and assure you of our best attention and services at all times.
Regards,
Centro Salama Jeddah Management
السلام عليكم ورحمه الله وبركاته شكرا جزيلا لكم ع حسن الاستقبال والخدمات كان جيدة الغرفه مساحتها لم تكن مناسبه وجود مشكله بدورة المياة من المفترض عمل تشييك سريع ع مرافق الغرفه القيمه مقابل المرافق داخل الغرفه غير جيدة مرتفعه نوعا ما
Dear Wotaib,
Thank you for taking the time to write and share your experience during your recent stay at Centro Salama Jeddah. It was indeed a great pleasure to have you as our guest.
We will not miss to convey your positive comments to our staff who take pride in delivering a high level of service.
We have however noted your comments and concerns and we will look into it accordingly.
We genuinely hope to have the opportunity of welcoming you again soon.
Regards,
Centro Salama Jeddah Management
سأكرر الزيارة لهذا الفندق. في المستقبل وانصح من حولي به مع تمنياتي لكم بالتوفيق واستمرار التطور الى الامام واتمنى ان تمتد خدمة فنادقكم الراقية الى مناطق اخرى في المملكة العربية السعودية بنفس الجودة والتميز . شكرا لكم
Dear Ealoth,
Thank you for choosing Centro Salama Jeddah.
We appreciate the time you took to share your feedback with us. It is a pleasure to know that you enjoyed your stay and for acknowledging our facilities, food, services and staff which we do take pride in. Rest assured that we will continue to give and offer our best services at all times.
We wish you well and we look forward to welcoming you again at our hotel.
Regards,
Centro Salama Jeddah Management
لا باس ولاكن ان تم تغيير وقت اغلاق المسبح ولا يوجد ساونا او جاكوزي والسعر مرتفع جدا مقابل الخدمه ولا يوجد اى تنوع بالبوفيه والأسعار مرتفعه للطلبات ولا يوجد المستلزمات كامله بالتواليت وللاسف ان رغبت يتم الطلب
Dear Aalshe,
Greetings from Centro Salama Jeddah.
Thank you for taking the time to share your stay experience with us. We always pay attention to the reviews and comments as they help us understand better our valued guests' expectations.
We are sorry to know that your experience on our services was unsatisfactory, this matter has been discussed with the managers concerned ,carrying out a full investigation and corrective measures will be taken accordingly as this is not our usual hotel standards.
We look forward to welcoming you and I hope that the above situation will not deter you from visiting us again on your next trip.
Regards,
Centro Salama Jeddah Management
الغرف ضيقة في جميع فنادق سنترو
الفندق أقل من المتوقع
اللوبي صغير جداً
رفض موظفي الاستقبال تمديد وقت الخروج وكانوا على أستعجال في مغادرتي للفندق رغم أني سجلت الدخول متأخر جداً ولم أجلس بالفندق سوى 8 ساعات
Dear Msaleh,
Greetings from Centro Salama Jeddah.
It is truly disappointing to know that your recent visit with us was not up to your expectation. As you may know, providing the highest level of hospitality is our number one priority, and hearing that we have left you with a negative impression is something we need to address immediately.
We greatly appreciate your feedback. We have noted your comments and we genuinely hope to have the opportunity of welcoming you again soon.
Regards,
Centro Salama Jeddah Management
