Dear Dunya,
Thank you for having taken the time to post your feedback on our guest survey following your recent stay at Centro Salama Jeddah. It was indeed a great pleasure to have you again as our guest.
I was most concerned and disappointed to learn about the dissatisfaction you experienced.
First and foremost, please allow us to extend my sincere apologies for any inconvenience caused. Rest assured that all of your valuable feedback will be communicated to the concerned department heads to look into and make sure that it will not be repeated in the future.
We look forward to welcoming you once again and assure you of our best attention and services at all times.
Regards,
Centro Salama Jeddah Management