إن كانت زيارتك للملكة هي الاولئ فننصح الدهاب الئ فندق شيراتون جده الكورنيش لقربة من وسط البلد والمطار والشاطئ الاقامة كانت ممتازه جدا هدوء الفندق والنظافه الاستثنائيه والخدمة الراقية والتعامل الجيد من موظفين الفندق تعطي الزبون راحةالمزيد
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بصراحه موقع الفندق رائع وحميل اطلاله مباشرة على البحر المطعم اكله لذيذ ويوجد كافي والوبي رائع منطقة المسبح والجلسات جميله الاثاث شبه قديم ممكن يتصنف من اقل فنادق الخمس نجوم المطله على البحر بالمختصر يستحق التجربه
Dear valued guest,
Thank you for sharing your experience at the Sheraton Jeddah Hotel through our Trip Advisor. We very much appreciate that you liked the majestic sea views the lobby and the food services. We are currently in discussions with the higher management of the hotel to push for a complete overhaul of the hotel so as to bring it up to date with the norms and standards required. In the jobs that are in progress we are replacing the elevators and next will take up the rooms and lobby. Hopefully, in future we will be able to offer a newly refurbished hotel to the guests.
Thank you for staying at the Sheraton Jeddah Hotel and please accept our apologies for any inconvenience our transformation might have caused. We hope you will choose to stay with us again soon.
Kindest regards,
On behalf of: Edwin Wijkhuys, Cluster General Manager,
Sheraton Jeddah Hotel
يوم الوصول تأخر دخولنا للغرفة الى الرابعة عصرا والغرفة فيها نامس ومكيفها يشتغل ثم يطفى المسبح فيه أعمال صيانة لا يعمل التلفزيون ليس فيه قنوات اطفال عندماعدنا من الخارج وجدنا الغرفة لم تنظف لن اعووووود مرة ثانية
We recognize your time is valuable and appreciate the feedback you have provided on the Trip Advisor page.
Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. We immediately met up with the housekeeping and took up necessary action to make sure that such service discrepancies do not repeat. We have also taken up the point of concern in terms of speedy checkin and are retraining our reception staff. On behalf of the entire team at the Sheraton Jeddah Hotel, we sincerely apologize for falling short of not only meeting your expectations, but ours as well.
As a valued guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to Jeddah!
Regards,
يقع علي شاطئ البحر الأحمر
فندق مميز
الاستقبال جيد جدا
خدمة الغرف جيده
بوفيه الاكل جيد جدا
الإطلالة علي البحر رائعه والاطلاله الاخره علي الممشى الخلفي للفندق
أسعار الغرف مرتفعه قليلا
حضرت فيه مناسبه كان البوفيه ممتاز
Dear valued guest,
We are delighted to have been your chosen hotel during your recent stay in Jeddah. It was truly a pleasure to serve you.
We appreciate your business and value your honest feedback. We are happy that you particularly enjoyed the sea view and the buffet. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.
Thank you for staying at the Sheraton Jeddah Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Jeddah.
Sincerely,
فندق قديم ويحتاج الى تجديد.. او لا يرتقي لمستوى خمس نجوم..
رغم نظافة دورات المياه لكن صغيره وتوجد اوساخ ليست من قلة النظافه ولكن من تراكمات الزمن والاستهلاك..
الاطلاله جميله على البحر ومكان قريب واستراتيجي..
Thank you for sharing your experience at the Sheraton Jeddah Hotel through our Trip Advisor.
We are glad to know that you enjoyed the stay and that the services were all that you expected. We are currently in discussions with the ownership of the hotel to push for a complete overhaul of the hotel. Thanks again for sharing your experience with us. With kind regards,
سكنت ليله وطلعت منه لانه الاثاث جدا قديم ، ولايوجد اهتمام ، ريحه الغرفه سيئه جدا جدا ، ميزته قريب على الكورنيش ،مدخله من الخلف لايستحق الزياره ابدا ولا انصح فيه ابدا ، في فنادق جنبه افضل منه بكثير ...
Thank you for choosing to stay at the Sheraton Jeddah Hotel and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We are discussing with the ownership to commence the renovation and it is planned to start in the months ahead and will go on next year and we will be able to offer the new style, décor of all areas including the rooms in the near future. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place and will fix all things that are at hand, and ensure that from occurring in the future.
Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Jeddah.
