السید / ماجد
بعد التحیة
نشكركم على إيجاد الوقت لتخبرنا عن تجربتكم فى فندقنا مركيور جدة الحمراء . نحن نأسف أن تجربتكم لم تحظى التوقعات الخاصة بكم
لكننا نود أن نفیدكم بأننا نسعى جاھدين لتوفیر خدمة ممیزة لكل ضیف وبالتالى ملاحظتكم مھمة جدا لنا. من ھنا نود أن نعلمكم بأننا
نتخذ كافة التدابیر المناسبة لمعالجة المشاكل، بل محاولة منعھا قبل حدوثھا
نحن نقدر إھتمامكم و نطلب من سیادتكم اتاحتنا فرصة أخرى لكى نقدم لكم خدمة أحسن فى المستقبل القريب
مع خالص الشكر و التقدير
لؤى محمد
المدير العام

Dear Valuable Guest,

We very much appreciate your comments regarding your stay at Mercure Jeddah Al Hamra
At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope to welcome you again to Mercure Jeddah Al Hamra in the near future.
Sincerely,

Mohamed El Kashef
General Manager

Dear Valuable Guest,

We very much appreciate your comments regarding your stay at Mercure Jeddah Al Hamra
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,

Mohamed El Kashef
General Manager