Dear Valued Guest,

Thank you so much for taking time to share your review and rating on TripAdvisor of your recent stay at RAMADA Continental Jeddah – City Centre.
I am glad to note that you had a pleasant stay with us, following your positive comments and excellent rating. Your excellent overall rating & comments are important for us to maintain and improve the service level we aim for. Your comment regards to the air circulation and air condition in the room was noted. I will definitely inform to the concern department head in order to avoid such reoccurrence in the future. I thank you once again for your valuable feedback and hope to welcome you again very soon.

Kind regards,

Siyam Nazeer
QA Manager
RAMADA Continental Jeddah – City Centre

Dear Valued Guest,

Thank you so much for taking time to share your feedback on TripAdvisor of your recent stay with us.

We always take the guest feedback seriously and act on it immediately as it gives us an opportunity to continuously improve and meet the high service standards that Ramada Hotels and Resorts are renowned for.
We were pleased to read your comments about your experience and we are naturally disappointed to have learned that we fell short of your expectations. Please accept our sincerest apologies for any inconvenience surrounding your stay. We shared your comments with the concern department heads/manager to avoid such reoccurrence in the future. Moreover, I would like to inform you that, we are in process of hotel renovation and we are planning to open the second building very soon.
Our team works hard to make sure our guests are comfortable and meet the high standards service, and we hope you allow us another opportunity to demonstrate to you the Ramada hospitality that the Ramada Continental Jeddah – City Centre is capable of meeting and exceeding your expectations.
We look forward to welcoming you back soon in the future.

Sincerely,

Siyam Nazeer
QA Manager
RAMADA Continental Jeddah – City Centre

Dear Noura,

Thank you for posting your review on Trip Advisor of your recent stay at Ramada Continental Jeddah.

We are very happy to read your positive comments and also rating our hotel as a “Lovely” place to stay in Jeddah. We also appreciate for highlighting the spacious rooms, cleanliness and our complimentary mini-bar.

Thank you again for your valuable feedback and we hope to welcome you again in the future very soon.

With best regards,
Turab ALI
Ramada Continental Jeddah